Junior Production Support Analyst


Shreveport, LA, US

Division: BENTELER Steel/Tube 
Functional Area: Production 
Career Level: Professional 
Contract Type: Permanent/Full-time 
Weekly Working Hours: 40.00 
Required Languages: English 
Requisition ID: 1101 



At BENTELER, we make it possible. From promoting individual talents to international career prospects, or from generous opportunities for designing your career to personal development opportunities—at BENTELER, we always have answers to your questions about the future, based entirely on your personal needs. Diverse options that makes sure you can be anything and everything. Or, as we like to put it: BENTELER makes it happen!


Purpose of the Job

  • The Junior Production Support Analyst performs assigned tasks to support the maintenance of a high standard of customer satisfaction by supporting application improvements and enhancements. Based on his/her process and system knowledge the Junior Production Support Analyst supports the implementation of new business requirements and process changes. He/she works together with other team members to maintain and implement solutions to ensure Productivity and Quality.
  • The Junior Production Support Analyst uses the source code control system and application versioning. He/she creates parts of applications as assigned that are used at BENTELER. He/She follows the given coding standards. The Junior Production Support Analyst follows processes and procedures in the application development area to ensure a high standard of software quality. He/she supports for the design and realization of solutions to ensure productivity and quality.
  • Day-to-day task include hand on data analysis, software development, system monitoring, and maintenance.

Primary Responsibilities

  • Support review of customer requirements and supporting creation of impact analysis.
  • Support of customer specification.
  • Support of maintenance of business documentation, related procedure documents and training materials.
  • Support of application driven business and process stability and improvement.
  • Support of good data quality in operation, quality, and logistics.
  • Monitoring of event logging, data collection and data processing.
  • Supports proper function of implemented control functions.
  • Monitoring of interface connections between SAP, MES, L2
  • Support of maintenance of online measuring systems (e.g. IMS-gauges).
  • Support evaluation of customer satisfaction and meet of demand.
  • Support hardware maintenance and condition-monitoring.
  • Realize and implement customer and performance reports.
  • Perform project tasks with focus to be completed on scheduled.

Knowledge, Skills and Abilities

  • Bachelor’s degree (preferred Information Systems/Information Technology) or combination of education and 0-2 year’s related work experience.
  • Basic knowledge of process analysis and continuous improvement in a manufacturing environment.
  • Basic knowledge in application management and customizing.
  • Basic knowledge in data management, storing, logging, evaluation.
  • Basic experience with min. one SQL database like Oracle or SQI Server.
  • Basic experience with reporting tools.
  • Knowledge in data handling and analysis.
  • Preferable knowledge in MES, L2, SAP, ERP in steel mill environment.
  • Preferable knowledge of order-to-cash process.
  • Preferable knowledge of hot rolling and finishing of seamless pipe.


Your contact

Kaylee Remedes 

BENTELER Human Resources


Your new employer

The BENTELER Group always has the answer. That’s because in each of our divisions and at every one of our sites, you can benefit from the size and diversity of an international corporation with around 30,000 colleagues in 38 countries.

The same is true in our BENTELER Steel/Tube division. Here, we develop and produce custom, precision pipes for customers from energy production, automotive engineering, and other industrial sectors. In this division, we enable the unerring application of our products, from the concept up to process integration and thus to integration into our customers’ value chains. Along with that, our diverse fields of application make sure you can be and become anything. Or, as we like to put it: BENTELER makes it happen!


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"I am happy to assist you and accompany you as you get started at BENTELER."

BENTELER Human Resources

Nearest Major Market: Shreveport