Sales Operations Administrator

Division: BENTELER Steel/Tube 
Functional Area: Sales 
Career Level: Professional 
Contract Type: Permanent/Full-time 
Weekly Working Hours: 40.00 
Required Languages: English 
Requisition ID: 41778 

At BENTELER, we make it possible. From promoting individual talents to international career prospects, or from generous opportunities for designing your career to personal development opportunities—at BENTELER, we always have answers to your questions about the future, based entirely on your personal needs. Diverse options that makes sure you can be anything and everything. Or, as we like to put it: BENTELER makes it happen!

General Purpose of Position

• This role will support a wide range of sales operations activities and represents the interface between sales, operations, our customers and logistics providers.  Activities including order management, trade matters, logistics, and transportation claim management. The ideal candidate is required to be a versatile team player and have the ability to work cross-functionally.  A critical thinker and self starter. 

Job Responsibilities

• Read and interpret customer RFQs and purchase orders to ensure conformity with Benteler quotations and standards.  
• Accurately enter customer orders into the SAP and generate related purchase orders and order confirmations. 
• Review weekly shipping reports and filter for distribution to assigned customers.
• Identify problem orders that require special attention, expedite internally, and communicate to the customer reducing potential adverse impacts.
• Process deliveries, goods receipt, and customer invoice in SAP timely and within customer and internal expectations.
• Actively contribute to inventory control and management.
• Monitor and report on trade related matters, such as Section 232, import statistics, trade cases.
• Responsible for vendor development and relations, within assigned business segments.
• Manage freight and other logistic provider rates, contracts, and budgets within internal guidelines.
• Issue purchase orders and assign orders to vendors as defined by management
• Manage transportation claims through diligent communication with, but not limited to, customers, insurance, and surveyors
• Develop and contribute to companywide process improvement initiatives

Job Requirements

• BS/BA in Business Administration or related field preferred or equivalent work experience
• Good knowledge of steel tubulars; preferably seamless.
• Proven understanding of the different business segments and contexts in the supply chain.
• Inter-cultural and diversity understanding.
• A strong working knowledge of Microsoft Office suite (Excel, PowerPoint, at a minimum).
• Experience with SAP or strong IT/ ERP system knowhow required.
• A proven strategic mind-set with the ability to develop from defined goals
• Excellent analytical, problem-solving, and critical thinking skills
• Ability to interface with personnel on all levels
• Positive attitude, energetic, personable and a reliable team player
• Skilled in accuracy, detail oriented, and organizational abilities
• Excellent verbal, written, and interpersonal skills
• Confident telephone communication abilities
• Person should be fluent in English, knowledge of the German and Spanish language is a plus
• Within boundaries defined by manager, the position may make decisions related to vendor assignments.

Your contact

Your new employer

The BENTELER Group always has the answer. That’s because in each of our divisions and at every one of our sites, you can benefit from the size and diversity of an international corporation with around 23,000 colleagues in nearly 26 countries.

The same is true in our BENTELER Steel/Tube division. Here, we develop and produce custom, precision pipes for customers from energy production, automotive engineering, and other industrial sectors. In this division, we enable the unerring application of our products, from the concept up to process integration and thus to integration into our customers’ value chains. Along with that, our diverse fields of application make sure you can be and become anything. Or, as we like to put it: BENTELER makes it happen!