Account Representative

Division: BENTELER Steel/Tube 
Functional Area: Sales 
Career Level: Professional 
Contract Type: Permanent/Full-time 
Weekly Working Hours: 40.00 
Required Languages: English 
Requisition ID: 43686 

At BENTELER, we make it possible. From promoting individual talents to international career prospects, or from generous opportunities for designing your career to personal development opportunities—at BENTELER, we always have answers to your questions about the future, based entirely on your personal needs. Diverse options that makes sure you can be anything and everything. Or, as we like to put it: BENTELER makes it happen!

Core Responsibilities:

• Obtain and clarify all necessary information about customer’s requirements.
• Communicate and clarify requirements with suppliers (internal and external).
• Prepare quotations within the guidelines or price lists provided by management and follow-up.
• Review orders, clarify details with customers as needed and enter order details into the SAP system and generate related purchase orders and order confirmations.
• Obtain regular status reports from suppliers / the mill and discuss discrepancies with agreed delivery dates with the mill, escalating as needed.
• Provide customers with regular status reports.
• Management of inventories.
• Coordinate delivery to customers with overseas and local logistics departments.
• May participate in the preparation of the annual sales budget discussions.
• Prepare invoices and follow up payments.
• Optimize processes and structures in his/her area of responsibility.
• Support market research through analyzing and monitoring import statistics related to our product lines
• Successfully work cross-functionally in a team environment.

Job Requirements:

• Education:  BS/BA in Business Administration or related field preferred
• Good knowledge of steel tubulars or steel products (e.g., Industrial/ Mechanical/ Power Gen applications) is preferred.
• Logistics experience; particularly imports, exports, US Customs, freight forwarding.
• Previous experience in similar role in the steel tube industry is preferred.
• One year of sales experience or some level of customer service experience.
• Inter-cultural and diversity understanding.
• Positive attitude, energetic, personable and a reliable team player.
• Skilled in accuracy, detail oriented and organizational abilities.
• Excellent verbal and written skills.
• Confident telephone communication abilities.
• A strong working knowledge of Microsoft Office suite, particularly Excel.
• Proficiency with SAP is a plus.

Your contact

Your new employer

The BENTELER Group always has the answer. That’s because in each of our divisions and at every one of our sites, you can benefit from the size and diversity of an international corporation with around 23,000 colleagues in nearly 26 countries.

The same is true in our BENTELER Steel/Tube division. Here, we develop and produce custom, precision pipes for customers from energy production, automotive engineering, and other industrial sectors. In this division, we enable the unerring application of our products, from the concept up to process integration and thus to integration into our customers’ value chains. Along with that, our diverse fields of application make sure you can be and become anything. Or, as we like to put it: BENTELER makes it happen!