IT Operation Expert


Cuautlancingo, PUE, MX

Division: BENTELER Automotive 
Functional Area: IT 
Career Level: Professional 
Contract Type: Permanent/Full-time 
Weekly Working Hours: 48.00 
Required Languages: Spanish; English 
Requisition ID: 36963 



At BENTELER, we make it possible. From promoting individual talents to international career prospects, or from generous opportunities for designing your career to personal development opportunities—at BENTELER, we always have answers to your questions about the future, based entirely on your personal needs. Diverse options that makes sure you can be anything and everything. Or, as we like to put it: BENTELER makes it happen!



Your chance

  • Responsible for IT Asset & User Management (Hardware, Software & User Life Cycle).
  • To do preventive and corrective maintenance to BENTELER assets (printers, computers, switches, cameras and scanners).
  • Control frequently monitoring of IT Security Console & IT environment and ensure actions accordingly.
  • Provide second level support to users.
  • Administer systems, specially installation, configuration and changes.
  • Report KPIs.
  • Drive standard processes and monitor its compliance.
  • Assist technical projects on local level, support projects on regional level.
  • Inform local IT Operations Manager about non-compliance, violations, cyber threats, IT risks, etc.
  • Support to clients and server operating system.


Your personality

  • Bachelor’s Degree in Computer Science, MIS or equivalent
  • 2-3 years of experience in support, maintenance and network administration
  • WAN/LAN Networking (Cisco CCNA or equivalent) (Desirable)
  • Windows server, Active Directory.
  • Have a profound knowledge about Clients, Network & Server Infrastructure
  • Knowledge about TCP IP protocols
  • Advanced knowledge/experience about printers, security cameras and peripherals
  • Know basics about global, regional and local IT landscape
  • Have basic knowledge about Applications landscape and Automation (PLC, OPC) (Desirable)
  • Fluent English / Excellent communication skills
  • Teamwork / Ability to work in remote team
  • Excellent problem-solving skills required
  • Customer Orientation


Your contact

David Alejandro Martinez Benitez 

BENTELER Human Resources

Phone: +52 222 229 9610


Your new employer

The BENTELER Group always has the answer. That’s because in each of our divisions and at every one of our sites, you can benefit from the size and diversity of an international corporation with around 25,000 colleagues in nearly 27 countries.

The same is true in our BENTELER Automotive division. This is where intelligent solutions for the automotive world are born—and where we, as a partner, provide answers on central topics like safety, the environment, and efficiency to nearly every major automotive manufacturer. Whether it's the body, the chassis, or the engine, we’re constantly setting new standards with the products, materials, and technologies we develop and produce. Inventiveness that makes sure you can be and become anything. Or, as we like to put it: BENTELER makes it happen!


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Your Contact

"I am happy to assist you and accompany you as you get started at BENTELER."

BENTELER Human Resources