Shared Services Manager - Americas

Division: BENTELER Automotive 
Functional Area: IT 
Career Level: Professional 
Contract Type: Permanent/Full-time 
Weekly Working Hours: 40.00 
Required Languages: Portuguese; English 
Requisition ID: 47697 

We are HOLON. We are pioneers. We want to make history and permanently change the way people move. With our autonomous mover, the way to a zero-emission, comfortable, safe and inclusive future is already paved. HOLON stands for individual talent development and international career opportunities. Get on board and shape the future of tomorrow with us today.

Key Responsibilities
•  Process analysis & potential identification: Proactively analyze end-to-end processes with Finance, HR, Procurement, IT, Sales, SCM and other functions; identify simplification, standardization, bundling and transfer potential.
•  Optimization, automation & AI: Drive continuous improvement and use workflow automation, RPA and AI to reduce manual effort, improve quality and accelerate processes.
•  Efficiency realization: Build business cases, define measurable targets and ensure identified productivity, cost and quality improvements are implemented and sustained.
•  Transformation & transition: Convert opportunities into clear target processes and transition plans, including scope, responsibilities, documentation, SLAs, KPIs and stabilization.
•  Business partnering: Act as the primary SSC partner for regional and functional management; facilitate workshops, challenge existing ways of working and maintain a prioritized improvement pipeline.
•  SSC development: Expand the SSC Americas service portfolio and position it as a transformation partner for the business.
•  Global SSC collaboration: Work closely with the Global SSC organization and functional peers in the SSCs in Europe and APAC to align standards, share best practices and leverage cross-regional synergies.
•  Operational excellence: Ensure stable, high-quality and audit-ready service delivery, transparent performance management and effective escalation.
•  Leadership: Lead and develop the SSC organization and foster customer focus, accountability, innovation and continuous improvement.

Candidate Profile
•  Several years of leadership experience in Shared Services, Business Services, operations, consulting or transformation.
•  Strong track record in end-to-end process analysis, optimization, service transitions and change management.
•  Practical experience with automation, digitalization and AI-enabled process improvement.
•  Strong business acumen, analytical skills and ability to translate potential into executable initiatives and measurable results.
•  Excellent stakeholder management and workshop facilitation skills in an international matrix organization.
•  Fluent English; Spanish is an advantage.

Your contact

Your new employer

As a spin-off of the BENTELER Group, HOLON has nearly 150 years of experience in the automotive industry. Our network of suppliers, production facilities, and more than 20,000 innovative experts in metal processing guarantees the best possible quality of our innovative systems, platforms, and autonomous movers. Develop the e-mobility solutions of tomorrow today with us and our partners such as the world-class designers from Pininfarina or the ADAS/AD software pioneers from Mobileye.

At HOLON, you will experience the entrepreneurial spirit, speed, and performance of an agile start-up every day, while benefiting from the strength, resources, and expertise of a renowned player in the automotive industry.

There is no one like us.

HOLON. Established tomorrow.